Introduction from the Chairperson


Keynote: Innovation in AI Technology

  • How disruptive is AI going to be?
  • How much of what’s currently done by In-house Legal Teams will be done by AI in the future?
  • AI machine learning – is it the “killer app”?
  • Blockchain prediction tools – how will these support the legal function in the future?


Plenary 1: Make, Buy, Right-shore, Outsource: What’s your In-house Legal Procurement Strategy?

  • Reviewing the landscape and deciding on the right approach
  • What needs to be done? (Including data building and analysis)
  • How do you go about understanding fully the requirements of your in-house team and making recommendations?
  • Diversity and inclusion issues when making panel appointments
  • Distilling all the noise around legal tech and non-tech solutions
  • Changing the technology conversation with your law firm providers
  • Fiona Robb Head of Operations, Compliance, Legal and Governance, Schroders
  • Savina Stoykova Procurement Category Head - Professional Services, Nationwide Building Society
  • Vincent Cordo Central Legal Operations Officer, Shell
  • Sandy Duncan, FCIPS Senior Sourcing Manager, Legal & Professional Fees, Lloyds Banking Group
  • Sarah Barrett-Vane Freelance/Interim Legal Operations Consultant & Bid Writer, SBV Consulting


Morning Break


Breakout Sessions: Legal Tech Review

A choice of one of the following options

Breakout option 1: Data and Data Technology

  • Collecting, cleaning and analysing the data, you’ve already got – techniques and tips
  • BI tools (data analytics)
  • Automation data driven decisions
  • Data driven decisions using AI
  • Lisa Burton Director of Advisory Services Europe, Lighthouse
  • Mike Brown Director EMEA, Business Development, Lighthouse
  • Rick Freeman Executive Director, The Compliance Foundation

Breakout option 2: Workflow Technology

  • Matter management, legal project management and intake systems
  • Sally Davison Manager of Customer Success, Legal Tracker, Thomson Reuters
  • Mo Zain Ajaz Chief Counsel, National Grid Property and Group Operational Excellence


Breakout Sessions: Legal Tech Review

A choice of one of the following options

Breakout option 3: Contract Technology

  • Intake
  • Software solutions for drafting contracts
  • Negotiations (with reference to 3rd party supplier contracts, contract analytics and real-time deviation analysis in contracts)
  • Signing contracts and contract management

Breakout option 4: Knowledge Management Technology

  • Identifying your Core Knowledge – must dos
  • Process improvement and workflow
  • KM technologies and data – use technology wisely
  • User experience and simplicity – design a digital journey
  • Lessons learned and iterate – tell your story
  • Marta Ottogalli Program Manager – Legal Services Innovation, Cisco
  • Drew Winlaw Co-founder and Chief Legal Engineer, Wavelength.law
  • Andrew Dey Independent Consultant, Andrew Dey Consulting


Lunch Break


Building a Compelling Business Case that Shows an ROI to support a Major Investment on a Legal Tech Project

  • Putting together the business case for procurement decisions
    • Where there’s no tech budget, how do you make the business case and get it approved?
  • How to be lean in terms of build and ongoing operation
  • Make a capital investment or bring in a trusted partner – and pass end-to-end responsibility to them?
  • Lessons learned – what would we do differently?
  • Sue Manik Head of Supplier Relationships, Legal, Standard Chartered Bank
  • Andrew Dey Independent Consultant, Andrew Dey Consulting


Plenary 2: Changing the Working Paradigm in In-house Legal Teams and Improving Operational Efficiency

  • The junior lawyer of the future – how legal tech will impact on skills; and training required
  • Addressing the need for behavioural change in-house and the steps needed for a cultural shift
  • How will legal technology improve operational efficiency? (With reference to the use of business intelligence tools)
  • Real life stories looking at the end-to-end journey – “why we did it this way?”


Overcoming the Challenges of Implementation in Legal Tech

  • The procurement decision is just the beginning: delivering sustainability and ROI
  • Real life examples of where in-house teams have successfully adapted to and implemented a new legal technology
  • What good communication between internal stakeholders looks like (e.g. between IT and Legal) and with what consequential benefits
  • Pitfalls to avoid
  • Practical takeaways


Chair’s Closing Remarks and Close of Conference followed by refreshments and networking

*Please note the agenda is subject to change

The page will be updated with further details on the agenda once they are confirmed.