Registration and breakfast


Chairperson and Denton’s welcome


Keynote: “The Future of Retail”

Opportunities and challenges for the future of the retail industry

  • Nick Grant Director of Legal Services, Sainsbury's


Taking the customer to the next level through personalised and digital advertising

  • Deep Dive into legal and practical issues faced by retailers when analysing customer preferences to personalise their marketing strategy.
  • How to comply with ASA, CMA and Privacy rules when using influencers, bloggers, social media and peer reviews.
  • Issues faced when accessing mobile devices to customize the shopping experience.


Pricing practices and competition law compliance


Breakout Options

A choice of one of the following options

Breakout Option 1 – International Expansion through Joint Ventures and Franchising

Breakout Option 2 – Managing the growing compliance burden


  • Nick Graham Head of Privacy & Cyber Security, Dentons


Morning Break


Transformation of a Retail Business: Interview with CEO and Case Study


Breakout Options

A choice of one of the following options

Breakout Option 1 – Embracing diversity and Inclusion both within the business and within campaigns

Key issues faced when embracing diversity in retail.

Breakout Option 2 – Supply chain – The heart of the business

  • A closer look at supply chain contracts, INCOTERMS and consolidators.
  • How to align the supply chain with design of distribution.
  • How does the implementation of new business models affect the supply chain?

Breakout Options 3 – How to spot key issues in IT contracts and cloud-based platforms

  • Scott Singer Partner, Head of Corporate and Commercial Division, Dentons
  • Laura Pobjoy Senior Legal Advisor, Strategic Transactions, Royal Mail

Breakout Option 4 – Effectively managing lease negotiations

  • Overcoming the challenges involved with lease negotiations when dealing with an uncertain future.
  • Common real estate pitfalls and challenges for in-house legal teams


The Future of Retail Law: The Big Legal Practice Debate

  • Digitalising the legal function
  • Cooperation between private practice and in house lawyers
  • Innovation on fee models
  • How to manage self-help tools
  • What level of risk are you willing to take?


Closing comments and lunch

*Please note the agenda is subject to change

The page will be updated with further details on the agenda once they are confirmed.